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15 Manse Avenue

To Joel, I wanted to let you know about the service we have received from your company and Cheri at your Standish office.

From the very start of the process we received a very prompt and professional service from yourselves. You came to value the house on the Tuesday, the photos were taken on the Thursday and it was online by the Monday.

Cheri then took over and made us feel like we were her only customer, even though we know she is very busy. She worked tirelessly, she organised all of our viewings to fit in with us, she rang us very promptly with feedback and then managed the sale of the house very professionally. She was also very good at managing my impatience , even though the house sold in less than two weeks of being on the market. She even advised us how best to make an offer on the house we were buying.

When the sale of the house was going through she rang our buyers frequently with updates and kept them informed every step of the way. Unfortunately, this was not the case with the agents of the house we were buying, the contrast in service was very different. 

I hope we don’t need to move house again for a while, it was stressful process, but when we do we will be back in contact.

Best regards, 

Louise Pugh

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